Frequently asked questions

FlyingHello is a Shopify app that turns one product photo into social media content. It reads your Shopify product catalogue, and from a single photo it generates scene images, a short video and a caption written in your store's voice, ready for Instagram and Facebook. You start from one of three places: a product in your Shopify catalogue, a photo or video you upload, or something you made earlier in your AI Library. You choose the category, whether you want an image or a video, and where it is going. Then you pick a style, change the scene if you want to, and publish straight away or schedule the week ahead.

Those are tools you use. FlyingHello does the work. Canva gives you a blank canvas to design on, and Buffer schedules content you have already made.FlyingHello starts from a product in your Shopify store and hands you a finished post, image, video, caption and all.

Yes, for now. FlyingHello works with Shopify stores only, because it reads your products directly from your Shopify catalogue.

FlyingHello works best with physical products that have one clear main photo. Beauty and personal care, food and drink, homeware, apparel and accessories all do well. A clean product-only photo gives the most accurate result.

Yes. FlyingHello is free for seven days, then US$69 per month. Shopify asks you to approve the monthly subscription before the trial starts, and nothing is charged until day eight. If you cancel within the seven days, you are not charged at all.

No. FlyingHello is built for store owners who do not have a marketing team and do not have hours to spare. If you can pick a product from a list, you can use it.

Minutes. Install the app, approve the subscription, connect your social accounts, choose a product and generate. There is no onboarding call and no setup project.